Terms & Conditions
Welcome to the necessary legal section of MelangeLDN.store. This part might sound a bit formal, but our goal is to ensure transparency and clarity when you shop with us:
These terms and conditions govern all purchases made by you, the customer, with MelangeLDN.store, referred to as "Melange," "us," or "we," whether through our website or mobile site. We may update these Terms periodically without prior notice. The applicable Terms at the time you place your order will be the ones that apply to your transaction.
By accessing MelangeLDN.store and placing an order, you consent to abide by these Terms. Ensure you have read and understood them before completing your purchase.
Customer Eligibility
To shop with us, you need to:
- Be at least 16 years old
- Use an accepted payment method listed at checkout
- Have authorization to use that payment method
We reserve the right to cancel orders not meeting these criteria.
Ownership and Use of Website Content
Any use of MelangeLDN.store's content for non-personal, commercial purposes without our permission is prohibited.
Product Availability
We do not guarantee the continuous availability of any products or services listed on our site and reserve the right to discontinue any product at any time.
User Conduct
You agree not to interfere with the operation of our site or to use it in a manner that causes harm to us or other users. We may deny access to anyone who violates these Terms.
Delivery
Delivery options may be limited due to adverse conditions or other factors. While we strive to meet the delivery expectations, unforeseen events may cause delays. If delivery exceeds 30 days, you have the right to cancel your order.
Prices and Delivery Charges
Prices include VAT but not delivery charges, which are calculated at checkout. The delivery fee remains consistent regardless of order size or weight.
Sales and Product Information
Sale items are final; we cannot apply future discounts or offer refunds for exchanges. Product details, including colors, may vary based on your screen and lighting differences.
Faulty Products
Report any manufacturing faults within 30 days of receipt. Faults caused by wear and tear or outside of this timeframe are not covered.
Ordering and Returns
Email confirmation will be sent for all orders. Returns are accepted under certain conditions within 14 days for a full refund or exchange, excluding sale items. Return shipping costs are the customer's responsibility.
International Returns
Returns from outside the UK may incur customs fees, which are the responsibility of the customer, except in cases of faulty items.
For more detailed information or questions, contact us at admin@melangeldn.store.